Multi-year accessibility plan

Article 47 of French law no. 2005-102 of 11 February 2005 on equal rights and opportunities, participation and citizenship of people with disabilities requires every online public communication service to be accessible to all.

Accessibility policy

Digital accessibility is at the heart of our concerns when developing or providing websites or applications, both for the public and for the internal staff of Combier.

This commitment is reflected in this multi-year digital accessibility plan, together with annual action plans, which aim to support compliance with the RGAA (French general accessibility improvement framework) and the progressive improvement of the websites and applications concerned.

Accessibility officer

The accessibility officer is responsible for drawing up, monitoring and updating this multi-year plan.

Their role is to promote accessibility by sharing standards and good practices, to support internal teams, in particular through training, to monitor and ensure the application of French law no. 2005-102 of 11 February 2005 by carrying out regular audits, either directly or through specialist contractors, to handle user requests and, more generally, to ensure the quality of the service provided to users with disabilities.

Organising digital accessibility

Taking digital accessibility into account requires adapting the internal organisation for producing and managing the websites and applications concerned, supporting staff, changing procurement procedures and, finally, assisting people with disabilities when they report difficulties.

The points below describe the main areas on which Combier will rely to improve the digital accessibility of all its websites and applications.

Digital accessibility in projects

Combier includes accessibility as a component of the projects currently under development, in particular ongoing website redesigns. Accessibility and RGAA compliance objectives are set out and recalled from the start of each project.

Likewise, these objectives and requirements will be recalled in any agreements made with our operators, delegates or partners.

Technical and functional scope

Evaluation and qualification

Quick accessibility evaluations, serving as a basis for planning audits, have been or will be carried out on all the websites and applications concerned.

These evaluations cover a small number of criteria, chosen for their relevance in assessing the complexity and feasibility of bringing the sites into line with the RGAA.